Question 1

Do you sell my data?

Accepted Answer

No. Never. We are a paid software provider, not a data broker. Your data is yours.

Question 2

Is patient data visible to MDPlix staff?

Accepted Answer

Generally, no. Our staff does not access patient records unless explicitly authorized by you for support purposes, and even then, access is logged and restricted.

Question 3

Where is my data hosted?

Accepted Answer

We use secure, HIPAA-compliant cloud servers (like AWS) located in India for Indian clients to comply with local data residency laws.

Question 4

How do I delete my data?

Accepted Answer

You can request full account deletion by emailing suport@mdplix.com. We will verify your identity and delete your data within 30 days, except for data we are legally required to keep.

Question 5

Do you use cookies?

Accepted Answer

Yes, but only strictly necessary cookies to keep you logged in and functional cookies to remember your preferences. We don't use aggressive tracking cookies.

Privacy Policy

Your Privacy Rights 🛡️

Privacy FAQs ❓

Do you sell my data?

Is patient data visible to MDPlix staff?

Where is my data hosted?

How do I delete my data?

Do you use cookies?

Have a Privacy Concern? 🔒

Privacy Policy

Your Privacy Rights 🛡️

1. Information We CollectSnapshot:We collect your account info (name, email) and data on how you use the app. We also process patient data you enter, but YOU own that data.

2. How We Use Your DataSnapshot:We use your data to make the app work, bill you, and send important updates. We do NOT sell your data.

3. HIPAA & ComplianceSnapshot:We follow strict HIPAA and Indian IT Act rules. Patient data is encrypted and treated with the highest security standards.

4. Data Sharing & DisclosureSnapshot:We only share data if the law requires it, or with trusted partners (like cloud providers) who help us run the app. They must keep it safe too.

5. Data SecuritySnapshot:We use banking-grade security (encryption, firewalls). But remember, no password is unhackable—keep yours safe!

6. Your Data RightsSnapshot:It's your data. You can ask to see it, fix it, or delete it at any time. Just email us.

7. Children's PrivacySnapshot:MDPlix is for professionals. We don't knowingly collect data from anyone under 18.

8. Contact Privacy OfficerSnapshot:If you have a privacy concern or a grievance, here is how to reach our dedicated Privacy Officer.

Privacy FAQs ❓

Do you sell my data?

Is patient data visible to MDPlix staff?

Where is my data hosted?

How do I delete my data?

Do you use cookies?

Have a Privacy Concern? 🔒